Bill Review and Negotiation

Copay Solutions has managed over $25 million of medical expenses on behalf of individuals, families and trusts.

We ensure that you never pay more than you owe for your or your loved ones’ health care. Period.

It is estimated that a third of all medical billing statements contain an error. When you incur an overnight stay in a hospital, the billing trouble can get even worse, with some studies indicating that more than 75% of bills for inpatient hospital visits contain at least one error. As a Copay Solutions customer, every medical bill you receive is entered into our database and then reviewed by your Advocate. When an error is flagged, we do all of the follow-up, from resubmitting claims to negotiating with the hospital billing department.

We know how the slightest error in a medical bill can cause a health plan to reject a claim. As such, we monitor the overall process to ensure that no unnecessary disputes arise between your doctors and your health plan – automated disputes that result in you, the patient, getting stuck with the bill.

Your personal advocate will:

• Audit all your medical bills and insurance statements
• Proactively follow up on any billing errors and/or denied medical claims
• Negotiate with hospitals, clinics and insurance companies to ensure that you never pay more than they owe
• If desired, make recommendations on health plans and providers

“You guys catch things I never would have even noticed.”